We get it, sometimes things just don't work out.
If you are not happy with your item we provide FREE RETURNS with Royal Mail Online Tracked Returns* provided you send the item within 14 days of receiving it. All returns are tracked. Refunds may take up to 5 working days of us receiving the returned item back. We will refund you to the means which you paid, i.e. the card which you used to place the original order.
If the reason for your return is not stated on the list, please drop us an email at firstname.lastname@example.org and we will be happy to assist you.
* Reason for return must be listed under the pre-authorised reasons list.
Please ensure that you put a copy of the original invoice with the returned item. Please also state whether you would like an exchange or refund.
TO QUALIFY FOR A REFUND:
Items MUST have the original tags attached.
Items must be unworn & unwashed (No odours)
Items must NOT have collected animal hairs.
Items will be fully inspected before a refund is issued.
Please note that if an item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition we received the item in.