Terms of Use


"Conditions" - these terms and conditions

"Contract" - the contract incorporating these Conditions which is formed when You place an Order and We confirm acceptance of such Order.

"Order" - an order placed by You through this Website, for one or more Products.

"Product" - any product for sale on this Website

"Website" - referring to Our Website; www.trogym.com.

"We, Us, Our" - Tro Gym Limited, of UK. (trogym) Registered Company Number 9415100.

"UK" - England, Northern Ireland, Scotland, Wales.

"You, Your" - a person using Our Website.


All Conditions apply to use of this Website and are the terms and conditions on which We will supply any of the Products to You and by proceeding further and/or placing an Order You agree to be bound by the Conditions. If You do not agree to be bound by them, You should leave this Website now. You will be requested to click on the button to mark your acceptance of these Conditions before placing an Order. If You do not accept these Conditions,You will not be able to order any Products from the Website.

Please click on the button to mark your acceptance of these Conditions before placing an Order if You accept them. Please understand that if You refuse to accept these Conditions, You will not be able to order any Products from the Website.

The terms and conditions applicable to the purchase of Products offered for sale through this Website and the equivalent terms and conditions for sale through River Island shops and elsewhere shall be mutually exclusive. In particular, promotions and offers advertised on this Website shall not be valid in connection with any purchase through River Island shops or elsewhere, and promotions and offers available through our shops or elsewhere shall not be valid in respect of Website purchases.

When using the Website, You accept that communication with Us will be mainly electronic. We will contact You by email or provide You with information by posting notices on the Website. For contractual purposes, You agree to this electronic means of communication and You acknowledge that all contracts, notices, information and other communications that We provide to You electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


We reserve the right to change these Conditions at any time without notice to You. Changes will apply to any subsequent Orders received. It is Your responsibility to check regularly to see if any changes have been made to these Conditions. We reserve the right to modify or withdraw this Website at any time without liability to You.

Your Account

You are responsible for maintaining the confidentiality of the password chosen by You when You register on the Website and for restricting access to your computer and/or email address to prevent unauthorised access to Your account.


We take all reasonable measures to ensure that details, measurements and descriptions of Products given on this Website are as accurate and as complete as possible. There may be variations between these and the Products themselves.


All Products are subject to availability.


Prices appearing on this Website are inclusive of sales tax at the current rates.

The cost of your Order will be the price of the Products ordered plus the appropriate delivery charge outlined in the “Delivery Services" section below. Please note that all prices on this Website are for on-line purchases only.

Due to circumstances beyond our control prices may have to be altered, including any variations in the rate of sales tax. If this occurs You will be notified and requested to reconfirm your Order at the altered price.

By notifying You, We shall be entitled to cancel any Contract in whole or in part to the extent that it is for the purchase of a Product the price of which was stated incorrectly on the Website.

Placing an Order

You must be over the age of 16 to order Products on this Website. By placing an Order you are stating that you are over 16 years of age. You must not pay for an Order by means which You do not have permission.

All Orders are subject to acceptance by Us and are subject to availability. After placing an Order, You will receive an email from Us acknowledging that we have received Your Order. Your Order is an offer to Us to buy one or more Products. All Orders are subject to acceptance by Us and We will confirm such acceptance by sending You another email confirming that the Product has been dispatched.

The Contract between Us will only be formed when We send You the Dispatch Notice.



Items MUST have the original tags attached.

Items must be unworn & unwashed.

Items must NOT have collected animal hairs.

Items will be fully inspected before a Refund is issued.

Please note that if an Item returned breaches any of the Terms outlined in this policy, We reserve the right to return the Item back to You in the same condition We received the Item in.


Contact Us if You have any questions relating to these Conditions or ordering the Products, contact Us at info@trogym.com